Responsive help desk
Support when every minute matters.
Tax preparation, software navigation and computer support from a bilingual team—during filing season and all year long.
How we help
Real people. Practical answers.
Whether you are navigating tax software, researching a tax topic or making changes to a filed return, our team helps you solve preparation and technical issues.
- Computer-to-computer support
- Tax software navigation support
- Tax preparation support
- Tax topic research
Tax season
Monday – Friday9:00 AM – 7:00 PM EST
Saturday & Sunday10:00 AM – 5:00 PM EST
Off season
Mon – Fri10:00 AM – 5:00 PM EST